Refund policy

Return & Refund Policy

At JJ Leccy’s, we take great pride in the quality of our products and the care we put into every order. Because each item is carefully inspected and packaged before dispatch, all sales are final.

No Returns or Exchanges

We do not accept returns, exchanges, or cancellations once an order has been placed. Please ensure that you review all product details carefully before completing your purchase.

If you have any questions about an item before buying, feel free to contact us at jjleccys@gmail.com — we’re always happy to help with sizing, specifications, or product information to make sure you’re confident in your order.

Damaged or Incorrect Items

While we do not accept general returns, we will, of course, make things right if your item arrives damaged, defective, or if you receive the wrong product. Please inspect your order upon arrival and contact us immediately at jjleccys@gmail.com with your order number and clear photos of the issue within 48 hours of delivery.

If the issue is verified, we’ll provide instructions for a replacement or suitable resolution.

Non-Returnable Items

All items sold by JJ Leccy’s are non-returnable and non-refundable, including but not limited to:

• Custom or personalized items
• Sale or promotional items
• Gift cards
• Electrical goods once opened or used

Contact

For any order-related questions, please reach out to:

📧 jjleccys@gmail.com